Patient Accounting Rep

We are dedicated to providing exceptional care to every patient, every time. 

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.  

Position Summary: 

Hospital Facility UB/1450 insurance claim follow up including filing appeals for denials or underpayments such as DRG and level of care downgrades, submitting supporting documentation for medical necessity, requesting reconsideration via phone or online to ensure accurate claim payment is received. Timely and accurate resolution of assigned claims in accordance with department policies and procedures.  Professional written communication through system notes, appeal forms and emails.  Follow up as needed with payers until claim resolution is obtained.  Hybrid work schedule considered after training is complete.  Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values. 

Education, Experience, & Licensing Requirements:   

Education: Associate degree or equivalent experience   

Benefits for a Better You:  

Why You Belong Here:  

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.