Practice Manager - Concierge Medicine

We are dedicated to providing exceptional care to every patient, every time. 

St. Luke’s Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke’s Hospital for over a decade has been recognized for “Outstanding Patient Experience” by HealthGrades.  

Position Summary: 

The Practice Manager – Concierge Medicine is a key operational and strategic leader for ensuring an exceptional white-glove experience for patients enrolled in a concierge medical practice. This role blends practice operations, patient experience, sales and membership growth, and brand/marketing strategy.   Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke’s mission and values.  

Education, Experience, & Licensing Requirements:   

Education: Bachelor’s degree required.  Master’s degree preferred.    

Experience: Minimum of 3 years’ experience in a leadership position in a wellness/medical spa, hospitality/luxury service, or similar customer-centric field.  Prior membership sales experience preferred.  

Benefits for a Better You:  

Why You Belong Here:  

You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke’s family to be a part of making life better for our patients, their families, and one another.